Port Calling: The Leading Role of Towage
In a recent vodcast, we had an insightful conversation with Gerrit Peekstok, Commercial Area Manager for Boluda Towage, about the critical role of towage in port operations and how innovation is driving change in the sector.
Towage services are crucial for maneuvering vessels through tight port spaces, ensuring they berth safely. Depending on vessel size and weather conditions, anywhere from one to four tugs may be required. The process is highly coordinated, operating 24/7 to maintain seamless port activities.
1. The Challenges of Towage Operations
One of the most challenging aspects of towage is the connection and disconnection of tugs to vessels, which involves significant risks. Additionally, the unpredictable nature of shipping presents challenges in planning and execution. Changes in Estimated Time of Arrival (ETA) or Estimated Time of Departure (ETD) due to weather conditions, mechanical failures, or other unforeseen disruptions require a dynamic approach to scheduling and resource allocation.
2. Planning and Predictability
Efficient towage operations depend on meticulous planning. In Rotterdam, standard ordering notices require agents to confirm vessel movements two hours before departure and three hours before arrival. This structured approach helps coordinate capacity among nautical service providers, ensuring seamless operations.
However, the industry is recognizing the need for enhanced predictability. Collaboration with agents, customers, and terminal operators has led to efforts to anticipate demand beyond the standard ordering notice. By planning six to twelve hours in advance, towage providers can optimize crew scheduling, maintenance planning, and fuel efficiency.
3. Collaboration and Data Sharing
Data sharing is becoming increasingly critical in maritime logistics. Historically, operational data was exchanged via telephone, but digital platforms are now enhancing transparency and coordination. While some reluctance to share data remains, there is a growing consensus that sharing accurate and relevant information improves efficiency.
A closed system currently governs planning within the Port of Rotterdam, ensuring capacity is well-managed among service providers. This controlled approach minimizes disruptions and maximizes operational excellence, but discussions continue on how to balance transparency with process integrity.
Port operations rely on multiple stakeholders, including pilots, towage providers, linesmen, and the port authority. Joint planning initiatives aim to align these services more effectively, ensuring that resources are available at the right time and place.
While the port operates largely on a first-come, first-served basis, structured notice periods provide order to vessel scheduling. Specialized vessels, such as LNG tankers, follow unique protocols due to their operational complexities, emphasizing the need for flexible yet reliable planning.
4. The Future of Towage: Efficiency and Sustainability
Looking ahead, enhanced ETA and ETD accuracy will be crucial for optimizing towage operations. Predictability allows for better scheduling, reduced emissions, and more efficient use of assets. Just-In-Time (JIT) arrival concepts are gaining traction, aiming to streamline port entry and resource allocation.
The maritime industry is also preparing for increased cargo flows due to the energy transition and evolving trade patterns. As demand rises, towage services will need to expand capacity and embrace smarter, more data-driven operational strategies.

Léon Gommans | CEO/Co Founder of Teqplay
A serial entrepreneur who’s passionate about #innovation, #technology, #collaboration, and of course, #maritime. The mission is: to connect the dots & to get it to work, together with the industry!
- +31 (0)6 55306660
- leon@teqplay.com
- Léon Gommans